Salesforce AI

Artificial Intelligence (AI) at Salesforce

Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Salesforce Platform. Utilize our AI in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein. AI that works for your business.

Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to solve issues faster and work smarter. Empower service reps, agents, marketers, and more with AI tools safely grounded in your customer data to make every customer experience more impactful.